Refund & Return Policy

Who we are

This website is owned and operated by Breeder Name.

Refunds and returns

Describe when you will take a puppy back and how much you refund (for example XX% of the purchase price, excluding delivery fees and taxes) and up to what age.

List the conditions for a return, for example that the puppy is in good health and on a vet-recommended vaccination and deworming schedule.

For health issues, see our Health Guarantee.

Non-returnable items:

  • Pet food
  • Pet care products

List the paperwork you need to complete a return and how long you have to pay out a refund.

Late or missing refunds

If you haven’t received a refund within 30 days, first check the payment method you used, then contact your card company or bank, as it can take time for a refund to post.

If you still have not received your refund, please contact us at hello@example.com.

Our refund and returns policy is subject to change without notice.